[Sup37]

Anne,

I just sent a solution that worked for me and posted it to this thread.

"AMaxwell" wrote:

I too am having the very same problem. One day it's there the next day it's
gone. It's actually the reason I came to this site. How can a driver just
change without any other intervention? Why would it take away options that
were once there? Why won't it keep the options available? It's not as
simple as a print driver.
--
Anne Maxwell
Workman Nydegger
SLC, UT


"Sup37" wrote:

Maybe I am not being clear.

I have updated the printer driver. On the printer I have associated
Letterhead with Tray 3 and Preprinted with Tray 2.

When I open a document in Word 2003, I click on the file menu, then the Page
Setup option, click on the Paper tab and then try to set the Paper Source.
It used to be I would be able to pick Letterhead or Preprinted on either the
First Page or Other page. Now I only have the Tray1, Tray2 or Tray3 options.

I can when printing the document go into the Printer Properties and pick
Preprinted or Letterhead but that becomes the default for the next document
which might require a different form and then must be reset again. As it
was, I just needed to associate a Word Document with a type of media and
wherever I pointed the trays on the printer it would follow.

I would like to get the option back for each particular document.

Thank you.

"Suzanne S. Barnhill" wrote:

These come from the printer driver. Unless you have "forms" specified for
specific trays, you won't see this information.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Sup37" wrote in message
...
When I go in to a Word document and choose File, Page Setup, Paper Source
I
only get Tray options. Before ugrading my server I used to have media
types
listed like preprinted and letterhead. Where do I go to get these options
back?