[Ed]

Hello again :-)

Just noticed the broken hyperlink following "The following thread ...".

It should be:

http://groups.google.co.uk/group/mic... dc541d56e953

Cheers.

Ed


"Ed" wrote:

Hello again,

If you post back, can you say what versions of Office and Windows you're
using?

And make and model of printer as well :-)

Regards.

Ed

"Ed" wrote:

Hi Sheila,

It is weird!

There are a couple of things you can check in Word (I don't know about
Excel) just to eliminate them as possible causes. I'm pretty sure they aren't
the problem because they shouldn't produce your exact symptoms but I think
it's worth checking them anyway.

1. Click inside some text and get to the font dialog and check that the font
is not set to be hidden. In pre-2007 Word, use FormatFont, and in Word 2007
use the little arrow at the bottom of the Font group on the Home tab.

2. In pre-2007 Word go to "ToolsOptionsPrintOptions for current document
only" and check that "Print data only for forms" is not ticked. In Word 2007,
the option is "Print data only for a form" and you can get to it by "Office
ButtonWord OptionsAdvancedWhen printing this document".

The following thread might be relevant to your problem; it doesn't contain a
resolution but there are a couple of links to MS KB articles that might help:

le.co.uk/group/microsoft.public.word.docmanagement/browse_thread/thread/77e51355e7dd2f10/8a08dc541d56e953?lnk=st&q=print+%22blank+page%22+g roup%3Amicrosoft.public.word.*&rnum=211&hl=en#8a08 dc541d56e953

Given that both Word and Excel are affected, I think I'd try a "Detect and
Repair" as mentioned in http://support.microsoft.com/kb/826845/. You may need
the installation CD for that.

If you post back, can you say what versions of Office and Windows you're
using?

Regards.

Ed

"sheila need word print help" wrote:

Hi Ed, thanks anway for yr kind reply, but as u said, i DO have a colour
cartride, it is so weird why my newly created wor/ excel docs are printing as
blank sheets, as i said befor, i can print my 2 week old docs, and even if i
cut paste and copy an old 2 wk word , excel doc on to a new blank shEet, it
still prints the old doc RE NAMED ETC ! so weird, i can print WORD ART, and
word clip art new created docs, i am baffled why its just new word letters ad
excel spreadsheets ( new ones ) aghhhhh Sheila, LOndon x

"Ed" wrote:

Hi Sheila,

If your printer doesn't have a colour cartridge, ignore this post.

If it does have one, then what follows might help, but from what you've said
I thinks it's unlikely ... but you never know!

I belive that by default Word formats text with a colour of "Automatic"
(meaning that the colour adapts itself to the background - light on a dark
background and dark on a light background).

When text with "Automatic" colour is on a white background it looks like
black, but from stuff I've seen in these newsgroups it seems that it isn't
true black. Instead it's a mixture of colours which simulates black. I
believe I've read that when this gets to the printer it uses the colour
cartridge rather than the black ink cartridge and if the colour cartridge is
empty you get blank pages.

Possibly your earlier documents had a "true" black font colour.

Try formatting some text as black and see if the printer prints it.

If this isn't the problem I can't think of anything else to suggest. (But
hopefully somebody else can :-))

Regards.

Ed

"sheila need word print help" wrote:

can any one help me, i can print word and excel docs that i created on this
lap top and printer at home 3 weeks ago, but newly created word and excel
docs are just printing as blank pages, even a two page letter is coming out
as a two page blank paper, i can still emails and web things ie bbc weather
page to my home printer.

i have not touched any setting on my home lap top or printer ? weird, can
any one shed any light on this urgent problem, thank you sheila London