View Single Post
  #3   Report Post  
Posted to microsoft.public.word.docmanagement
Carol
 
Posts: n/a
Default "save as" and "open" do not respond in MS Word

See "Problems in Windows Explorer or the Windows shell after you install
security update MS06-015"
http://support.microsoft.com/kb/918165


--
Carol A. Bratt, MCP



"garfield-n-odie [MVP]" wrote:

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

wrote:

While trying to open or save documents in MS Word 2003 (and Excel), the
dialog box doesn't respond, even after waiting for 6 to 7 mins.
Microsoft's troubleshooting site said that it could be due to a
persistent mapped drive, but I disconnected and reconnected the drives
to no avail. I did all the basic diagnostics like running spyware,
defragmenting, restarting, but haven't yet re-installed Office 2003
because I'm waiting for a better solution. Please HELP!!!