Unfortunately, I downloaded and installed the fix and it has not resolved the
problem. There were only 200 or so emails on the list and it will send out
anywhere from 1 - 7 emails before freezing.
Thanks for the help, though.
"Peter Jamieson" wrote:
I hope this will help:
--------------
This is a follow-up for those people who reported problems with Word
2007 e-mail mailmerges to Outlook hanging after an arbitrary number of
emails have been sent.
There is a hotfix dated October 28, 2008 at
http://support.microsoft.com/kb/957692
(The problem is described as:
Word 2007 may stop responding when you use Mail Merge to send
personalized e-mail messages to an e-mail address list that contains a
large amount of recipients, such as 10,000 recipients.
)
I haven't tried the hotfix myself, but was unable to recreate the problem.
--------------
Peter Jamieson
http://tips.pjmsn.me.uk
KT wrote:
I'm trying to send a mail merge to about 500 emails off of an Excel
spreadsheet. Unfortunately, every time I do this, it will send out a small
handful of emails (not necessarily in any order) and then Word will freeze.
This only happens when I select HTML and not plain text (though of course
plain text forces you to ok every email, so that is not an option either). Is
there a patch for this? Has anyone else encountered this issue? I am using
Word, Excel, and Outlook 2007. Does it have anything to do with what mode
they are saved in? This has only started happening in the last few months.
Thanks for your help!