Hi Roy,
I am having a real issue wrapping my head around the whole computer in safe
mode issue. To me that implies a device driver is loading a bad DLL that
Word is then finding in memory or something equally esoteric.
I am leaning toward a bad DLL somewhere, but I don't have any idea which
one. I am assuming that most of Word is still a win32 app; not .Net
Framework, so I would guess MFC dlls or something. This reminds me of
problems I used to see under Windos 98 with bad (old) dlls installed into
System32.
No, no managed code in Word.
FWIW, go ahead and go into the Registry and remove the DATA key for the Word
application. I'm guessing that will permanently fix the 2 problems, anyway.
Have you tried the "Microsoft Office Diagnostics" (under the Tools installed
for Microsoft Office under "All programs")? That might detect something more
than the "repair install".
Beyond that, I guess I'd go with the complete uninstall of Office 2007. Then
install *without* SP1, check the behavior, then install SP1. I haven't heard
of this being a problem with SP1, but perhaps there's a problem with the
download you had?
Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org
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