Under W98 & 2000 I was able to set up an effective letters mail merge from
within Access, accessible to users in a single click once they had selected
the recipients list. With XP and Office 2003 the whole thing has fallen apart
- Word loses the access data source, the word data source selection dialog is
un-intuitive and opaque, data source queries in access are not listed for
selection, even when the data source is exported to an excel sheet, word
sees the workbook, but not the sheet containing the data.

Less concentration on copyright paranoia and more on ensuring customers get
the functional software they paid for would be helpful!