If you have Norton AntiVirus installed, disable its Office Plug-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"beez" wrote in message
...
i have office 2003 and when someone sends me a graph in the word program,
i
try and open it and get an error message. i tried reinstalling office and
updating ms but that didn't work. i also saw i had office 2003
professional
and office 2003 standard installed. Any help would be appreciated.