Do I need to delete
the keys I already put in the reg file?

No.

Also, do I need to make a new key and call that mapix.reg?

No. When you import the .reg file, the registry editor will create the key
(and any bits of the "path" to the key) that it needs. If there is no MAPIX
key, it will create it. If there is an existing MAPIX key in the right
place, it should overwrite the value. It will not overwrite any other keys
or values or delete any other keys or values.

Okay, I deleted the mail section in the win.ini file.

OK, you din't need to do that (I only did it to make sure that it was the
MAPIX key in the registry that was having the desired effect). I would put
the entries back into WIN.INI.

By the way, if you do end up going to Microsoft technical support (or
anywhere else) and find the solution to this problem I would appreciate it
if you could post the answer here.

Peter Jamieson


"Mindy" wrote in message
...
Okay, I deleted the mail section in the win.ini file. Do I need to
delete
the keys I already put in the reg file? Also, do I need to make a new key
and call that mapix.reg? I would like some more details before I proceed.

"Peter Jamieson" wrote:

OK, just to be sure I didn't miss anything really obvious, I
double-checked
here with
a. Windows XP
b. Outlook Express configured as my default e-mail program
c. no [mail] section in WIN.INI

It appears that exactly one value in the registry makes Word display the
relevant e-mail option, and that is the MAPIX item. So just in case there
has been any miscommunication, one last thing you could try is to edit
copy
the following text into a .reg file (let's call it mapix.reg) and use the
File|Import menu option in the registry editor to import the value.

The file is as follows - copy/paste it into a Notepad file. There should
be
4 lines. The second line is blank.
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging Subsystem]
"MAPIX"="1"

Here, I usually have a full version of Office including Outlook, which
may
be what is causing the difference. Unfortunately, although it is clear
that
Word looks at the MAPIX option, I do not know what else it checks before
displaying the relevant options.

Where would you suggest getting further help?

I suggest that you go to

http://support.microsoft.com

and choose

the first option in the section that says:

---------------------------
Need more help?
Contact a support professional by e-mail, online chat, or telephone.
..Select a product to start

..View support requests you have submitted online
---------------------------

There may be an equivalent page on the Microsoft website in your country
or
region.

If you do that, I strongly recommend that you draw their attention to
this
newsgroup thread to avoid wasting a lot of time.

Sorry we did not succeed,

Peter Jamieson

"Mindy" wrote in message
...
I totally shut down everything and restarted the computer. I have
windows
xp
and Outlook Express is the default mail client. Where would you
suggest
getting further help?

"Peter Jamieson" wrote:

OK, in that case I do not know what is wrong, but:
a. did you restart Word?
b. better, did you restart Windows?
c. which version of Windows are you using?
d. which e-mail client are you using?
e. is the e-mail client correclty set up in Internet Explorer, as
suggested
by the original responses in this thread? (Just checking!)

Peter Jamieson

"Mindy" wrote in message
...
I followed the instructions, but email is still not an option. When
I
click
on "Tools" and the "Letters and Mailngs," I have a choice between
"Letters,
Envelopes, Labels, or Directory." Shouldn't there be an "email"
option?
I'll
put what I have in the "Windows Messaging Subsystem" folder.
(Default) REG_SZ (value not set)

CMC REG_SZ 1

CMCDLLNAME REG_SZ mapi.dll

CMCDLLNAME32 REG_SZ map32.dll

InstallCmd REG_SZ rundll32 setpapi,
InstallHnfSection MSMAIL 132 msmail.inf

MAPI REG-SZ 1

MAPIXVER REG_SZ 1.0.0.1

OLEMessaging REG_SZ 1



"Peter Jamieson" wrote:

Mindy,

I'm confused. Last night I checked right before I went to bed,
and
you
had
a very detailed explanation but it's not here today. Do you have
any
idea
what happened to it? ?

No. I am not sure which detailed explanation you mean, because I
have
posted
reasonably detailed replies to all your messages so far, and I can
see
them
all in this message thread. I have reposted the link to my website
article,
and my most recent reply below. If this message does not contain
what
you
need, ask again.

1. My website page is at:-

http://tips.pjmsn.me.uk/t0002.htm

2. My most recent message replied to your

" so it should look like this?"

and said:


I believe so, except...
(a) the REG_5Z are actually REG_SZ.
(b) The capitalisation of OLEmessaging should be OLEMessaging
(capital
M)
but I doubt if that makes any difference
(c) My InstallCmd shows

InstallCmd REG_SZ rundll32 setupapi,InstallHinfSection MSMAIL
132
msmail.inf

In other words, it is "setupapi" rather than "setupap", and
"InstallHinfSection" rather than "Install-in/Section"

However, the InstallCmd value is the one that most likely needs to
vary
from
system to system.


Peter Jamieson

"Mindy" wrote in message
...
Peter,

I'm confused. Last night I checked right before I went to bed,
and
you
had
a very detailed explanation but it's not here today. Do you have
any
idea
what happened to it? ?

"Mindy" wrote:

so it should look like this?

(default) REG_5Z (value not set)
InstallCmd REG_5Z rundll32 setupap,Install-in/Section MSMAIL
132.msmail.inf
MAPIX REG_5Z 1
CMCDLLNAME32 REG_5Z mapi32..dll
CMCDLLNAME REG_5Z mapi.dll
CMC REG_5Z 1
MAPIXVER REG_5Z 1.0.0.1
OLEmessaging REG_5Z 1

"Peter Jamieson" wrote:

so with the following, do steps a,b,c
Yes, except in step (c) use MAPI, then CMCDLLNAME32, then
CMCDLLNAME,
then
CMC, then MAPIXVER, then OLEMessaging

on step D, put 2,3,4

No...
when you put MAPI in step (c), put 1 in step (d)
when you put CMCDLLNAME32 in step (c), put mapi32.dll in step
(d)
when you put CMCDLLNAME in step (c), put mapi.dll in step (d)
when you put CMC in step (c), put 1 in step (d)
when you put MAPIXVER in step (c), put 1.0.0.1 in step (d)
when you put OLEMessaging in step (c), put 1 in step (d)

Peter Jamieson

"Mindy" wrote in message
...
Okay got that done. . .

so with the following, do steps a,b,c then on step D, put
2,3,4
for
CMCDLLNAME, CMC, MAPIXVER, and OLEMessaging?

CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1
"Peter Jamieson" wrote:

Yes, select the key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging
Subsystem

Then, to insert the MAPIX value (for example)
a. Right-click and slect New|String value. A new REG_SZ
value
is
created
with name "New Value #1"
b. You should be able to overtype the name with MAPIX
(unless
you
have
already created that value
c. Double-click the MAPIX value. A dialog box appears
d. type the value you need, in this case 1, and click OK.
e. You should see a line under "Windows Messaging
Subsystem"
with
something
like

MAPIX REG_SZ 1

If you are uncertain because you have done all that and the
merge
to
e-mail
options are still greyed out, then something else is
probably
wrong
(and
in
that case, I do not know what it might be).

Peter Jamieson

"Mindy" wrote in message
...
I'm sorry I'm asking all these questions. I just want to
make
sure I'm
doing
it right. I need to put these under windows messaging
subsysten,
right?
MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

I have windows xp
"Peter Jamieson" wrote:

What name?

I mean the names and values as in step (b):

MAPI=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
CMC=1
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

i.e. the first name is MAPI, and the value is 1
the second name is CMCDLLNAME32 and the value is
mapi32.dll
etc.

Which version of Windows are you using?

Peter Jamieson
"Mindy" wrote in
message
...
I just tried again and now it's letting me do it. I am
the
administrator
so
I don't know what was going on Friday. before I
proceed
I