This was not my original post, but I am having the same problem in MSWord. I
followed your directions but instead of deleting, I have to respond to the
question "delete block? No(Yes)" and have to either hit N or Y. Any further
suggestions would be greatly appreciated.

"garfield-n-odie" wrote:

Possibly the Delete key has been reassigned to another function?
In Word, click on Tools | Customize | Keyboard | Categories:
Edit | Commands: EditClear. Does "Current keys:" say "Del"? If
not, click in the "Press new shortcut key:" box and press the
Delete key. If the Delete key is currently assigned to another
function, it will tell you what that function is. If the Delete
key is not currently assigned, then you can assign it here. Be
sure to "Save changes in: Normal.dot", and say yes if you are
prompted to save changes to the Normal.dot global template when
you exit Word.

RT2 wrote:

Suddenly, when working in Word, I am unable to delete highlighted words,
sentences, etc. by hitting the "delete" key. Note, "help" and "navigation"
keys for Word Perfect are not checked.