[StefanKZVB]

Hi Chap, thank you for your immediate response.

I agree with you - if it doesn't work on network drives it is NOT working as
intended! The documentation (and even Word's information dialog before
conversion) tells how it is intended to work. Besides - the feature works
here with Excel on network drives.

We will be investigating around the problem internally a bit more but we'll
probably also open a call to Microsoft next week. The faulty behaviour occurs
here even if the remote location is a share on another Windows XP SP2-PC.

We are using the German version.

"Chap" wrote:

I opened two cases with Microsoft, one with the networking side, and both
said the software is operating as intended. I don't necessarily accept that,
because neither knew about the behavior before I pointed it out. And I got
the impression they were covering their bases. It doesn't make sense that the
software would behave one way on a local drive and another way on a network
drive.

"StefanKZVB" wrote:

Hi Chap,

we've got the same problem with converting files on network folders, too. It
works fine on the local drive.

Did you get a solution from Microsoft?

"Chap" wrote:

The problem only exists on the network. The feature works fine on a local
drive.