While Suzanne is correct - don't try opening Word documents directly from
e-mail messages. Save to the hard drive first. Word documents sometimes
corrupt in transit. Check with the sender that it is indeed a Word document,
and if it is ask the sender to zip the file and resend it.
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
cjm563 wrote:
Received a file attachment in Outlook with a .doc extension and the
Word logo before the document name. When I try to open the file it
opens Microsoft Word, then shows a small window with the documents
contents seen in a font that is mostly symbols and a message on top
that says "Select the encoding that makes your document readable".
But none of the offered choices of encoding make the document
readable.
How can I read this document?