The problem that I am experiencing is caused by a design flaw in the printer.
Envelopes have to be rotated 180 degrees so that the flap does not hit the
pickup rollers because it causes the text to skew. In the printer settings
of the document you can set the feed direction to clockwise rotation,
however, the text does not rotate. The manual process that I am using is when
the user goes to print they select printer properties and choose 'rotated
landscape'. This works but several users are complaining about the extra
step. The printer is a Xerox 4500DT.