[its_my_dime]

Did the check disk. Computer locked. "Press any key to abort checkdisk"
didn't work. Would not reload windows, even in safe mode. Coldn't step
back. Spoke with Dell. Tried a bunch of stuff. Ended up with a complete
reformat of the hard drive.

Suggest that the next time you recommend an on boot disk check run in a case
like this where there may be some system damage, you also recommend a full
hard disk backup first.

Thank you.



"Terry Farrell" wrote in message
...
So docs from other sources are OK: that suggests that the folder may have
been corrupted. Has it been moved or have you had an on boot disk check
run?

Terry

"its_my_dime" wrote in message
...
OK. I disabled the AV and it made no difference. Word shows no AVAST
plug in. When I try to open one of the documents, it first shows 16,465
characters at the bottom - left and then switches to words - 1. I get 6
pages of blank pages although the file is only 20kb.

Most of the problems seem to be confined to a single folder where
virtually every doc file is empty.

I've tried opening in notepad but it is still blank.

Any other thoughts?

Thank you.



"Terry Farrell" wrote in message
...
Most problems with these symptoms are caused by the office plug-in
option of Anti Virus utilities. It has been a common complaint with NAV
and Kaspersky, but others are also known to cause this. Perhaps check
with the Avast support group to see if they are aware of the symptoms.
You could try temporarily disabling it completely to see if that is the
problem.

Terry

"its_my_dime" wrote in message
...
Please explain. Are you saying that I have a virus or that my
antivirus program is causing the problem? (Using AVAST that is up to
date).

Can these files be opened?

Thank you.


"Terry Farrell" wrote in message
...
Anti Virus office add-in.

--
Terry Farrell - MSWord MVP

"its_my_dime" wrote in message
...
Office 2007. Vista. I am finding that Word (*.doc) files, some
relatively new and some more than 10 years old, open completely
blank. Explorer shows there is data in the files.

The same thing seems to be happening with some Excel spreadsheets.

Help and thoughts, please.