[Terry Farrell]

You MUST install a printer driver and set it as the Windows default. Word
will not work correctly without a printer driver. That will resolve your
problems.

Terry

"tomincnj" wrote in message
...
Terry,

Justed tested in SAFE MODE.....same problem. But I just retested in Normal
and found that the Special Character Shortcut keys are all ok....can
change
them and it then shows two keys...deleted the change and still working ok.
What ever the problem it within the Symbols. No printer driver installed.

"Terry Farrell" wrote:

Ummmm! Have you got a printer driver installed? Is this the only anomaly
you
are experiencing with Word? If you start Word in Safe Mode, is the
problem
still the same. From Start | Run, type in

winword /a

and press enter. Test the Symbol shortcuts and editing the shortcuts now.

Terry

"tomincnj" wrote in message
news
Terry,

Tks for your response...I hope this helps to better explain my problem.

I have an IBM X40 Notepad, XP Operating System & runing either
Microsoft
Word or Microsoft Excel 2002(10.6854.6854)SP3.

After launching either Word or Excel, I am able to insert symbols from
the
symbol menu (font, subset) with out a problem.

My two problems a

(1)Default shortcut keys do not work, (2) Unable to change default
shortcut
keys.

Regarding Changes:

Once I have the Symbol Menu Window open, no matter which Symbol, Font,
or
Subset I select, the correct default shortcut key for that Symbol
appears
next to the €œShortcut Key:€� display line directly to the Right of the
€œShortcut Key€¦€� button. Also, the €œCharacter code:€� field appears
correct
as
well.

But when I attempt to change any Shortcut Key by clicking the €œShortcut
Key€¦€� button, the €œCustomize Keyboard Menu appears but the €œCurrent
Key€�
box
is empty and Im unable to enter any changes to the €œPress new shortcut
key:€�
field.

As an example:

Font: Arial
Subset: General Punctuation
Symbol Displayed: BULLET
Recently used symbols: BULLET
Character code: 2022 from Unicode (hex)
Shortcut ket: Alt+0149

When I click the €œShortcut key€¦ €œ button to make a change, the €œCurrent
keys€� field is empty but the BULLET symbol is displayed to the right of
the
€œSymbol€� Field directly beneath the €œPress New Shortcut Key€� Field.


"Terry Farrell" wrote:

Are you entering the 0149 using the Number Pad with it toggled ON?
Alt+0149
only works from the NumPad and not from the standard number keys.

Have you got as printer driver installed set as the Windows Default
and
is
it selected in Word?

--
Terry Farrell - MSWord MVP

"tomincnj" wrote in message
...
I'm running Microsoft Word 2002 with XP...when I open a new or old
document
and then click "Insert", "Symbol" the "Symbol" character map menu
opens.
If
I then click any font/subset the symbol is displayed along with its
shortcut
key. If I then click the shortcut key for any symbol....the shortcut
menu
opens but it doesn't display the shortcut key nor am I able to
change
the
shortcut key.

I've tried running repair but it didn't fix the shortcut key
problem.
Also,
unable to insert and any symbol using so called displayed shortcut
key....ie
"Bullet" symbol is displayed as ALT + 0149 but it doesn't work.

What do you suggest doing at this point?

Tks,

Tom