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Graham Mayor Graham Mayor is offline
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Default Prints only color in a document, not the black/white

The particular questions we

Is it just this one document? Or is it all documents?

What happens if you start Word in Safe mode? Does it print okay then? (hold
the Ctrl key as Word is starting; when the safe mode prompt appears, click
Yes).

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




John LLLIII wrote:
I thought I did. Here is again is the answer to his question.
MS Windows Home editon
Version 2002
SP2.


"Graham Mayor" wrote:

Answering the questions you have been asked might be a start.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



John LLLIII wrote:
I don't know where to turn. I called Kodak product support and
cannot get by the local support people to people who understand the
hand shaking between Windows software and their Adobe easy share
software. It looks like a windows problem. For instance, if I try
to print a copy of this page using the printer icon on the header
line all I get is the color, not the b/w text. I just did it and all
I got was color. How can I get help from Windows people, or do I
need to go out and by Vista?????????

"Herb Tyson [MVP]" wrote:

Is it just this one document? Or is it all documents?

What happens if you start Word in Safe mode? Does it print okay
then? (hold the Ctrl key as Word is starting; when the safe mode
prompt appears, click Yes).

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"John LLLIII" John wrote in
message ...
Cannot figure where the problem is or how to resolve it. I have a
Kodak 5500
printer which has work flawlessly. It prints documents OK from
other applications.

Here is what it does. When I print it a document (one that I have
printed in the past without problems) all I get is the words
highlighted in color. The rest is blank.

Hints; The only changes I have made to my system is to go to
Chrome as a browser. Also, I recieved a excell document and
opened it but did not try to
print it. Any ideas?