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Default Can't open a word document in word - says I need a converter

Hi,

I received word on my computer when I bought it. Recently I received an
e-mail that had word attachments. After I unzipped them and tried to access
them, I received an error message stating that I need a converter. My
computer is only a few months old. Why would I need a converter and how do I
get one? I looked for a system disk to load it up (because it asked for it)
but couldn't find one with it one it. I bought my system from Dell. Thanks
for any help you can give me...