Are you sure it is a Word document? Word will recognize all the file types
it has installed filters for (including its own file format) and will either
use the required installed filter or prompt you for one that is missing.
Without knowing what the file really is it is hard to direct you to the
required converter. The document may also be corrupt and Word will treat a
corrupt document as one for which it has no converter installed.
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
New Word User wrote:
Hi,
I received word on my computer when I bought it. Recently I received
an e-mail that had word attachments. After I unzipped them and tried
to access them, I received an error message stating that I need a
converter. My computer is only a few months old. Why would I need a
converter and how do I get one? I looked for a system disk to load
it up (because it asked for it) but couldn't find one with it one it.
I bought my system from Dell. Thanks for any help you can give me...