I used the sequence below from Suzanne Barnhill’s article “Why is my
‘Blank Document’ not Blank?” on the Microsoft Word MVP FAQ site.

Start, Run, Winword.exe /a

This sequence runs Word with the default Normal.dot. The attachment
printed perfectly.

Thanks for all your help.




"Suzanne S. Barnhill" wrote in message
...
The form must be protected when the figure is entered and remain
protected
through printing. I'm not sure what's going wrong here, but in most
versions
of Word, fields in an unprotected form will be updated (reset to
zero or
blank) when you print.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Bernard Littman" wrote in message
...
Thanks to Suzanne S. Barnhill for the prompt reply.

In an effort to lock the form, I tried the following sequence,
both
before and after opening the attachment:

Tools, Protect Document, check Forms in the Protect Document box.

In both cases, the sentence in the attachment changed to "This
work
will be performed at a fixed price of $0.00." With protect then
open,
the change occurred when printing. With open then protect, the
change
occurred immediately without printing.

I spoke to the sender of the e-mail who said he was having a lot
of
computer problems at the time he sent the e-mail in question.




"Suzanne S. Barnhill" wrote in message
...
It sounds as if either the form was not locked or printing was
unlocking it
and updating the fields.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Bernard Littman" wrote in
message
...
I have a problem when printing an attachment received with an
AOL
e-mail.

My PC uses WORD 2000 and Windows Me.

The attachment contains the statement "This work will be
performed
at
a fixed price of $123,456.00."

Pressing ALT+F9 toggles that sentence between "This work will
be
performed at a fixed price of $123,456.00." and the sentence
"This
work will be performed at a fixed price of {FORMTEXT}.

However, when the attachment is printed, the printed text
reads
"This
work will be performed at a fixed price of $0.00."

After the attempt to print the attachment, pressing ALT+F9
toggles
the
sentence between "This work will be performed at a fixed price
of
$0.00." and the sentence "This work will be performed at a
fixed
price
of {FORMTEXT}.

Several of my associates received the same e-mail and were
able to
print the attachment without a problem, i.e., with the price
of
$123,456.00.

In case it matters, the following settings were observed when
the
attachment was first loaded:

(1) Tools, Protect Document, in the Protect Document dialog
box, "
Tracked changes" was checked and "Comments" and "Forms" were
not
checked.

(2) Tools, Options, Print Tab, under "Include with document"
no
blocks
were checked.

(3) Tools, Options, Print Tab, "Options for current document
only",
"Print data only for forms" was not checked.


I will be grateful for any leads you can give me on why the
printout
does not match the original text.