I thought the service tag for each machine was unique.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
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"Leonard F. Kiesling" wrote in
message ...
ann, i have checked 3 of the 5 systems. they have same service tag. i
assume
the others will be the same. # 69HPT51. my display adapter is same as
stated
below. the others show display adapter as: 82915G. possibly mine is
different since i had updated the driver thru dell's site(?).
thank you, len kiesling
wrote in message
oups.com...
Leonard,
Intel has confirmed that it is a problem with their driver for the
82915G/GV/910GL Express Chipset Family of display adapters. They say
that they will address the problem in a new release of the driver.
If you wouldn't mind emailing me the service tag for your PC, I can
demonstrate clearly to Dell that the problem is occurring on many PCs.
Reducing the graphics acceleration a level below that which DirectX
uses is a temporary workaround.
Thanks for your help!
Ann