[sean]

Hello Graham

I have uninstalled 'Microsoft Save as PDF Add-in for 2007 Microsoft Office
programs', then selected the 'Microsoft Save as PDF and XPS Add-in for 2007
Microsoft Office programs' and tried to repair it which again doesn't seemed
to have worked.

I guess I must have exhausted all your ideas by now ?

Sean


"Graham Mayor" wrote:

You don't need both of them!

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




"Sean" wrote in message
...
Thanks Graham

I noticed I have both a 'Microsoft Save as PDF or XPS Add-in for 2007
Microsoft Office programs' and a 'Microsoft Save as PDF Add-in for 2007
Microsoft Office programs'.

I have uninstalled both Add-ins and then reinstalled them both, would this
cause problems ?

Sean

"Graham Mayor" wrote:

No - we have not addressed the mechanism for re-installing the plug-in
yet.
You can uninstall it from the Windows Control Panel add or remove
programs
applet. It will be listed as -
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs

Remove it from the PC then download another copy
http://www.microsoft.com/downloads/d...displaylang=en
and install it.


--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org






Sean wrote:
Just so I understand, is that what we have just done, or

is there somewhere I have to look to find the PDF plugin to uninstall
it ?

Sean

"Graham Mayor" wrote:

As that didn't work, you can delete the new Data key and rename the
old one back to Data to recover your previous settings.
If uninstalling the PDF plug-in then reinstalling it doesn't fix it,
then frankly I am baffled.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




Sean wrote:
Well Graham,

Good try, but the 'Open file after publishing' checkbox is still
greyed out and it still won't automatically open the PDF when I use
the Save as PDF or XPS.

I now have 2 registry entries (as you would expect, Data and
OldData) in the
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord section.

But funnilly enough, the 'Open file after publishing' checkbox is
enabled is I want to save the file in XPS format.

I don't know if it helps, or confuses more.

Sean
"Graham Mayor" wrote:

I fear then that you are going to have to delve into the registry
to rename (or delete) the Word 12 data key and/or reinstall the PDF
plug-in.
You will need to close Word (and Outlook) first then press
CTRL+Alt+Del and ensure there are no winword.exe processes still
running.
Delete any temporary files associated with Word -
http://www.gmayor.com/what_to_do_when_word_crashes.htm

Then run the registry editor and locate the key
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
Right click the Data entry in the left window and Rename to
OldData. Close the registry editor and restart Word.
Has that fixed it?
If it has, then ensure that you check Word Options has your
preferred settings - particularly the prompt to save the normal
template option - before closing Word.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Sean wrote:
Don't worry Graham, I know my limitations, opening Regedit and
looking at the values is as far as I go without an MVP talking me
through it step by step.

I can categorcially say that PDF Reader opens automatically
everytime I double-click a PDF icon, without any prompt asking if
I want this a default or anything.

I have also set the default Adobe Reader 9.2 as the default
application, but the 'Open file after publishing' is still greyed
out.

By the way, thanks for the help
Sean

"Graham Mayor" wrote:

The checkbox may be missing because there is no file association
in the registry for PDF, or it may be missing because of a
problem either with the Word data key in the registry -
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm or
because there is a problem with the plug-in.

First things first. If from Windows Explorer you click a PDF
file. Does it open? If not right click and choose "Open With
..." Drill down the list (or browse for) the Adober Reader
application. Check the box for 'Always open with this
application'. Reader should now open the file. If it does, close
it again and click the PDF file once more. Does it now open in
PDF? If it does, check whether the check box in Word is now
available.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Sean wrote:
Hello Graham

Actually, the funny thing is that the Save as dialog does have
an 'Open file after publishing' checkbox but it is disabled in
all Office applications.

Unfortunately, I can't recall if it is greyed out by default or
if during the process of installing, uninstalling and
reinstalling different versions of Adobe Reader it has 'broken'.

I did post the question on the Adobe Forum and got very little
help, just saying it was a Microsoft problem, Anyway, I will
attempt your suggestion, with fingers crossed.

Kind regards
Sean

"Graham Mayor" wrote:

Assuming you have checked the box in the save as PDF dialog,
then the opening of the PDF depends on the file association in
the registry, and it was this that repairing/re-installing of
Adobe Reader should address ... but it may not. You may have to
manually fix the association. The procedure is essentially that
shown at http://www.gmayor.com/Document_Not_Found.htm, albeit
that concerns the Word application and not Adobe. There should
be enough information there to enable you to make the changes
for PDF file types.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Sean wrote:
Sorry Suzanne

I got a bit finger happy and pressed POST before signing off.

Anyway, what I maybe should have also said is that the PDF
will not automatically open when I use the Save as PDF or XPS
command in any Office application, Word2007, Powerpoint,
Excel, and etc.

I guess that it makes no difference really but just thought it
may be something you have seen before.

Kind regards
Sean



"Sean" wrote:

Hello Suzanne

Sorry I didn't make myself clear, I do understand what you
mean.

What I should have said is that I have already REinstalled
Adobe Reader 9.2. It appears as a shortcut on my desktop, and
in the Control Panel.

I could uninstall it again and then REINSTALL it again just
as a sanity check, but it does exist in my program files.



"Suzanne S. Barnhill" wrote:

But since you installed it, you did whatever it was that
caused the problem, right? I am suggesting that you
REinstall it.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Sean" wrote in message
news Hello again

Sorry I took so long to reply but I had trouble finding
this question.

I have already installed Adobe Reader 9.2, any other
suggestions ?

kind regards
Sean

"Suzanne S. Barnhill" wrote:

Could be right. Can you reinstall Adobe Reader 9.2?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Sean" wrote in message
...
Hello Suzanne

In Word2007 when you select Save as, a number of options
appear in an expanded menu. This offers PDF or XPS.

When I select Save as PDF or XPS a dialog appears
including a greyed out
'Open file after publishing'.

I have a suspicion that when I installed the Adobe Reader
version 5 it broke
the automatic links to the Adobe Reader version 9.2, but
this is only my
opinion.

Does this makes sense ?


Sean

"Suzanne S. Barnhill" wrote:

Does Word 2007 offer any kind of PDF-creation settings?
I know that Acrobat