No one really knows, but we suspect it is caused by a poorly written add-in
that prompts you to save Normal.dot when you exit Word and instead saves the
active document. Several common add-ins (including the Microsoft Works Suite
Add-in for Word) are suspect.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Woodstomper" wrote in message
...
You are God, I have been haunted with this problem for weeks and just
could
not figure it out. How did this happen inthe first place?

"garfield-n-odie" wrote:

See http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm .

ACC wrote:

Whenever I start word, I open a new document and it has text from a
previous
document. What do I do to get a blank document when I open a new
document?