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Posted to microsoft.public.word.docmanagement
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How do I stop "requesting virus scan" when Word opens?
"Graham Mayor" wrote:
The fact remains that this is not a Microsoft issue. Word provides no virus
scanning whatsoever. The virus scan comes from the AV software. If you have
only had Norton AV products on your PC then the offending file is
officeav.dll.
If you have installed other AV software, it's anyone's guess what
corresponding dll is responsible eg with the free AVF software from Grisoft
it is "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll".
You need to ascertain what AV products have been used and what they have
left behind.
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
PJA wrote:
I had previously tried to rid myself of the problem of Word
requesting a virus scan upon opening. Graham had suggested
eliminating various dll program left over from Norton AV. At first
this seemed to work but then actually didn't. I have not been able
to locate any of these dll program or officeav.dll program. I had
Symantec Corporate Edition. This version doesn't have a drop down
list to stop plug ins. So, I have been totally blocked in every way
to get rid of this problem. I have been in touch with Microsoft on
this and so far they too are giving me the same unusable information
that I have gotten here. Once again, any cures would be appreciated.
PJA
"PJA" wrote:
Any suggestions would be appreciated. My disc scan for viruses was
negative and the problem remained after I removed my antivirus
software (Norton). All Word programs open either slowly because
they are being scanned or sometimes can't open.
PJA
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