The header and footer are never visible in Normal view, only in Print Layout
view (and sometimes not then; see
http://home.earthlink.net/~wordfaqs/WhiteSpace.htm).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
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"No Spam Please" wrote in message
...
Hi,

I have Word 2003.

I have two documents that I've inserted the same header/footer. On one, I
can't see either the header/footer at all. But when I look at print
preview,
I see the header/footer perfectly (and it prints that way). The
header/footer is the same on each page.

But on another document, I can see it just fine using the Normal view.

Any idea what causes this change? It's driving me crazy.

Thanks.