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Cathleen McGuire
 
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Default Home Phone field not getting picked up in Merge

I am trying to do a mailmerge my Outlook Contacts into a Directory so that I
can print the results and then physically paste them into my manual address
book. (Office version 2002)

Its driving me up a wall, but Home Phone just will not materialize. Every
other field value gets populated except for Home Phone.

I get to Step 4 (€śArrange Your Directory€ť) and select the last option, €śMore
Items €¦€ť to insert the field names into the master directory document Im
creating. (On the Mail Merge tool bar, the €śMore Items€ť icon is called
€śInsert Merge Fields€ť)

While in the Insert Merge Fields window, one can select Address Fields or
Database
Fields. I dont understand the difference between either of those options,
but whatever. I try them both.

If I select the Address Fields option, there is a Home Phone field, but as I
said, it doesnt populate when the merge is run. The Home Phone post-merge
values are left blank.

If I select the Database Fields options, there is no Home Phone option. (Go
figure). So I click on €śMatch Fields€ť at the bottom of the window in order to
€śuse the dropdown lists to choose the field from your database that
corresponds to the address information Mail Merge expects.€ť Whatever that
means.

So I find the Home Phone field in the Match Fields options, but (true to
Microsoft form) the dropdown box says €śnot available.€ť Great!

So how do I do a merge of my Contacts database so that the all-important
Home Phone numbers appear? Ive tried to do the Merge both from within
Outlooks Contacts as well as from within Word. Both give me the same cockeyed
results as Ive outlined above.

This is driving me crazy!!! Any and all help greatly appreciated.
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Cathleen McGuire