[[email protected]]

All,

I understand that by modifying the NORMAL.DOT template, I can change
layout and zoom settings to reflect my preferences for all new
documents I may create. In fact, my NORMAL.DOT is set up to display in
Normal View at 100% zoom. Despite this, I'm finding that when others
send me word documents that have previously existed, and were most
likely generated with an earlier version of Word, the view I get upon
opening those docs is the annoying Reading Layout View. I've also found
that if I'm using Microsoft Access 2003 and export a report into Word
format, it comes up in that same Reading Layout view. Making
modifications to the NORMAL.DOT file does not seem to change this
behavior. Can anyone tell me what I may be able to do to keep these
kinds of documents from displaying in this Reading Layout view? Thanks
in advance.