Hi Leonara,

Check your Tools=Autocorrect settings to turn off the
replace 'quotes with smartquotes' feature and see if
that helps. It's possible that the font you've selected
doesn't have the characters needed to support that feature.

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"LeonoraS" wrote in message ...
I have a template that I got from someone else, but am editing with my
information. Every time I type "customer's" a square appears in place of the
apostrophe. Have tried numerous ways to get rid of the square to no avail.
Please help. Thank you.
--
Let us know if this helped you,

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx