That's the whole idea. You force Word to generate a new, factory-default
Normal.dot and Registry key. If this doesn't solve the problem, then the
problem is not with Normal.dot or the Registry. Which leaves add-ins.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site:
http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
"hayakaw1" wrote in message
...
Hi, Ms. Barnhill.
I deleted "HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\ Word\Data" but
I
couldn't solve the problem. In addition, "Normal.dot" was revived after I
changed its file name to "oldnormal.dot" and the key I deleted was also
automatically revived when I shut down Word 2003.
I don't know what to do.
"Suzanne S. Barnhill" wrote:
The key Graham referred to is:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Data
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.
"hayakaw1" wrote in message
...
Thank you very much for your advice again.
I found "Normal.dot" (the first character "N" was capitalized) and
changed
the file name to "oldnormal.dot" (by using a non-capitalized letter
"o"
for
the first character). Then I restarted the computer, but I couldn't
solve
the problem.
When I attempted to resort to the secondary solution, I found three
files
("(default)", "Settings", and "Toolbars" respectively), but I am not
sure
which file is "that" key you mentioned in your last e-mail. Could you
specify which file I must delete?
Sorry for asking you questions over and over, but solving this problem
is
very important (if I can't solve this, I may have to go back to Word
2000).
Thank you very much.
"Graham Mayor" wrote:
Ensure Word is not running (it may be running in the background if
you
use
Word as an editor for Outlook and Outlook is running - so close both
Word
and Outlook).
To enable you to see exactly what you are doing open Windows
Explorer
then
tools folder options view and check 'show hidden files and
folders'
and uncheck 'hide extensions for known file types'. (You can always
change
them back later, but mistakes are made by not dealing with the
correct
files
so I would recommend leaving it that way.) Then locate and rename
normal.dot
to oldnormal.dot (It is in the folder set at tools options file
locations user templates).
See if this fixes the problem before moving on to the next part.
The registry entry you listed is for Word 2000 and not 2003.
The appropriate registry entry for Word 2003 is
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\W ord\Data
You can delete that key (but ONLY that key). select it in the left
Window of
the registry editor, right click and delete it.
When you restart Word, it will rebuild both the normal.dot file and
the
registry data key (to install defaults). You will have to reset some
preferences, but you can use the organizer in Word to copy some
preferences
from the oldnormal.dot to the new normal.dot.
Have a good Christmas!
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
hayakaw1 wrote:
Thank you very much for your advice.
Yes, I upgraded Office 2000 to Office 2003. I tried to locate the
"normal.dot" file but I couldn't --- All I could find was "Normal"
Microsoft Word Template. I turned on the appropriate radio button
so
that the "find" command would do search through hidden files.
Could
you tell me how to find "normal.dot"?
I checked "www.gmayor.com" as you instructed. By using the
registry
editer, I found "(default)", "FontInfoCache", and "User Data" at
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Wo rd. File types
are
respectively "REG_SZ", REG_BINARY", and "REG_DWORD". Do I need to
delete "User Data"?
I would appreciate your kind advice.
"Graham Mayor" wrote:
With Word 2003 (SP2) here, the indent increases by whatever you
set
the default tab stop to?
When you upgraded, did you start with a clean install or did you
upgrade 2000? If the latter, rename normal.dot (a hidden file) to
oldnormal.dot and delete the Word data registry key (see
http://www.gmayor.com/my_toolbars_are_missing.htm )
You can copy your macros/toolbars etc from old to new template,
but
you will have to rebuild your tools options and autoformatting
settings.
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
hayakaw1 wrote:
Hi. I have just moved from Word 2000 to Word 2003.
What I am trying to do is to increase or decrease indent by 0.25
inch everytime I click on the the "increase indent" icon or the
"decrease indent" icon. Currently, the indent increases or
decreases 1/6 inch.
When I was using Word 2000, I could do it by changing default
tab
stop parameter from 0.5 inch to 0.25 inch. However, I cannot
use
this method for Word 2003. When I change the parameter of
default
tab stop, it does affect the tab function but not indenting
function.
The increase and decrease of indent seems to be following not
the
default tab stop parameter but the gridline.
I would appreciate if someone can give me kind advice.
Thank you very much.