Patricia Shannon wrote:

A recent Windows update has caused problems for many people in opening and
saving files.
See the following for possible solutions:

http://www.microsoft.com/communities...1d7&sloc=en-us

http://www.microsoft.com/communities...21d&sloc=en-us

http://www.microsoft.com/communities...a-4b9fcf741916

This is the sort of thing that I was discussing earlier. It is absolutely disgraceful that a supplier of a product should issue an "update" (ie improvement) that then
disrupts people's use of the product so that they have to expend time downloading fixes to fix the fix. To my mind that is a breach of Sale of Goods Law that a product
should be suitable for its intended purpose. And it's why some of us hang on to mature and trusted software even if a new super-duper version is touted. Once bitten
twice shy. I just don't trust them. Surely a paying customer is not a free tester? And groups like this, where many people spend their valuable time helping others,
should not have to devote their energies to righting the wrongs of manufacturers.

Having said that, I must say as one who was into word processing right from Electric Pencil (who remembers that?) and then via WordPerfect (DOS) to Word, the more I use
and learn about Word the more I believe it to be an extremely complicated and well-thought out product, with an enviable help facility that puts other products into the
shade, for example even Excel.