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Peter Jamieson Peter Jamieson is offline
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Default 2007 E-mail merge hangs (not responding)

and I am running out of
machines.


A couple of things it might be worth trying, either as diagnostics or as a
workaround, although I expect you already have...
a. run Office Diagnostics (e.g. in WOrd 2007 Office button|-Word
options-resources)
b. clear temp files
c. if you have a machine you feel you can experiment with a bit more, use
Windows Restore (in WinXP, or whatever it's called in Vista) to make a
checkpoint, run the merge, then restore the machine
d. if you happen to have something like VMWare, do (c) with a virtual
machine but use VMWare's facilities to rollback to the pre-merge state.
e. It might also be worth trying to delete/recreate any Outlook Profile
post-merge.

If anyone has any Word crash diagnostics (probably because they have had to
crash Word rather than because this scenario causes a crash), let me know
and I'll see what I can do with them.
--
Peter Jamieson
http://tips.pjmsn.me.uk

"Robert A." wrote in message
...
Bump, I am having the same issue. I have been moving from machine to
machine
within our office because it works fine the first couple of times then
just
stops. We use this feature on a monthlt basis and I am running out of
machines. Anyone find a solution yet?

"wg_tech" wrote:

we are using Office 2007, trying to do a word email merge to send to a
large
number of email addresses. We will not run into the spam issues because
we
are sending only to in-house email addrs directly from exchange acct to
others.

Word stops responding (hangs) during the merge, we originally thought to
many for Word to handle, so we cut the list down to 255 and still the
same
problem. Then, we tried again just to see with 1200 and all worked. So
there is no real pattern to the hangs. Have searched the web and other
have
similar issues. We have 1G ram, 80G hd, dual core proc, on this single
task
machine since we will be sending 1 to 2K emails per session.

Any information is greatly appreciated.