The compatibility mode is an integral part of the application related to the
file converter installed to maintain backward compatibility with Word
document format. Problem is, that if Word does not recognize the format it
will pop up a box asking you to confirm. What happens if you merely select
the default setting offered to you (regardless of what you see in the
display window)? If you get garbage, the indications are that the document
is corrupt or not a Word document.
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
cheryl wrote:
I just installed word 2007. I cannot open .doc in word 2007. When I
open from the file menu, compatibility mode does not turn on. I get a
pop up box titlled file conversion - file name. I have three radio
button options: windows defualt or MS-Dos or other encoding. Have I
missed something?? I hope there is a simple answer.