I believe it's limited to products that are still in their lifecycle as it
is with any support related question.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/
"JoAnn Paules" wrote in message
...
Do you happen to know how far back they will go?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
"Beth Melton" wrote in message
...
They have for quite awhile, JoAnn. I've been posting that this is no
longer
the case with OEM software numerous times in the newsgroups for at least
a
couple year, now. As a matter of fact, I provided this information just
the
other day in this newsgroup. Post Subject: Product Key. Posting Date:
December 27, 2007.
If the OEM refuses to provide a new Product Key Microsoft will supply
one. I
was told they might be charged a nominal fee (around $10 USD) but so far
everyone has reported it was free.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
"JoAnn Paules" wrote in message
...
Oh! That's a first. I wonder when they started doing that.
"Suzanne S. Barnhill" wrote in message
...
Except that someone recently posted here or in another NG that he/she
was
able to get a new product key from MS because his/her OEM version was
on
a system that was out of support.