View Single Post
  #2   Report Post  
Posted to microsoft.public.word.docmanagement
Herb Tyson [MVP] Herb Tyson [MVP] is offline
external usenet poster
 
Posts: 2,936
Default Prints only color in a document, not the black/white

Is it just this one document? Or is it all documents?

What happens if you start Word in Safe mode? Does it print okay then? (hold
the Ctrl key as Word is starting; when the safe mode prompt appears, click
Yes).

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"John LLLIII" John wrote in message
...
Cannot figure where the problem is or how to resolve it. I have a Kodak
5500
printer which has work flawlessly. It prints documents OK from other
applications.

Here is what it does. When I print it a document (one that I have printed
in the past without problems) all I get is the words highlighted in color.
The rest is blank.

Hints; The only changes I have made to my system is to go to Chrome as a
browser. Also, I recieved a excell document and opened it but did not try
to
print it. Any ideas?