Thankyou for your response. Sorry to say doing what you suggested did not do
the trick. Note: I mispoke, I did try to print the excell document and it
after that when the problem started. Note: the printer prints ok from other
applications. I can email you the offending xls document if that will help.
Or am I on the wrong track.
John
"Herb Tyson [MVP]" wrote:
Is it just this one document? Or is it all documents?
What happens if you start Word in Safe mode? Does it print okay then? (hold
the Ctrl key as Word is starting; when the safe mode prompt appears, click
Yes).
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
"John LLLIII" John wrote in message
...
Cannot figure where the problem is or how to resolve it. I have a Kodak
5500
printer which has work flawlessly. It prints documents OK from other
applications.
Here is what it does. When I print it a document (one that I have printed
in the past without problems) all I get is the words highlighted in color.
The rest is blank.
Hints; The only changes I have made to my system is to go to Chrome as a
browser. Also, I recieved a excell document and opened it but did not try
to
print it. Any ideas?