Windows had a Kodak Printer update that I downloaded and applied. You may be
on the correct path. Is there a way to delete this update? Or something
else I can try. I am not very computer literate but I can do somethings.
Afterall, I found this site, did I not? I would hate to be on the leading
edge of integrating Microsoft divisions and Kodak.
"Herb Tyson [MVP]" wrote:
I'm a little confused. Is this a Word problem, an Excel problem, or both?
If it's a problem that only recently began, then my first suspicion would be
that--possibly without your realizing it--Windows updated your printer
driver. Word often uses printer features that other applications do not use,
and this can affect printing. I would check Windows Updates and see if
anything new has been added since the problem began.
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
"John LLLIII" wrote in message
...
Thankyou for your response. Sorry to say doing what you suggested did not
do
the trick. Note: I mispoke, I did try to print the excell document and
it
after that when the problem started. Note: the printer prints ok from
other
applications. I can email you the offending xls document if that will
help.
Or am I on the wrong track.
John
"Herb Tyson [MVP]" wrote:
Is it just this one document? Or is it all documents?
What happens if you start Word in Safe mode? Does it print okay then?
(hold
the Ctrl key as Word is starting; when the safe mode prompt appears,
click
Yes).
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
"John LLLIII" John wrote in message
...
Cannot figure where the problem is or how to resolve it. I have a
Kodak
5500
printer which has work flawlessly. It prints documents OK from other
applications.
Here is what it does. When I print it a document (one that I have
printed
in the past without problems) all I get is the words highlighted in
color.
The rest is blank.
Hints; The only changes I have made to my system is to go to Chrome as
a
browser. Also, I recieved a excell document and opened it but did not
try
to
print it. Any ideas?