Did you read through the solution provided below and try it?
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Art" wrote in message
...
Were you ever able to solve this problem? I am having the same issue.

"Nan Hauser" wrote:

Actually, I was trying to get the header and footer into a new Word
document,
not an email message. I could see the header and footer in the print
preview, but I couldn't see them in the Word document. I changed the
white
space option and this corrected the problem. Thanks!

"Charles Kenyon" wrote:

Email doesn't use headers and footers because it doesn't use pages.
Email as
an attachment if you want the header and footer.

Not seeing them in print view is related to the white space setting.
See
http://home.earthlink.net/~wordfaqs/WhiteSpace.htm.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Nan Hauser" Nan wrote in message
...
I have generated delivery letters using mail merge from an Access
query for
several years. Since converting to Office 2003, when I click the
"Merge
to
new document" button, the header and footer of the letter are missing
in
the
new document. When I do a print preview, the header and footer are
there;
however, I have to email these letters, so I need the header and
footer in
the new document.