I get this every time the time changes (from Daylight-Saving to Standard or
vice versa). I'm not sure what it is about the time change that triggers it,
but it is harmless. Like you, I can open Word, do nothing, and immediately
close it and still get the message, so after a time or two, I just say yes.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Stan Brown" wrote in message
t...
Word 2003; Win XP Pro SP2

I started getting the above message on Sunday. This is NOT related to
editing; it occurs even if I open Word without a document and
immediately close it.

I googled and found Charles Kenyon's page
http://www.addbalance.com/word/savenormal.htm and read through it
carefully. This suggests that the problem is a poorly written add-in,
but I can't find it.

Using http://www.addbalance.com/word/savenormal.htm, I checked for
add-ins and found:

++ Only one in my startup folder, namely my own customization
template. If I move this out of the startup folder, the problem
persists, so this is not the culprit.

++ No files at all in
C:\Program Files\Microsoft Office\Office11\Startup

++No COM add-ins at all

++Tools Templates and Addins lists only my customization template,
mentioned above

When I try "winword /a" as suggested, the problem doesn't occur. With
"winword" it does occur.

Help! This spurious prompt to change NORMAL.DOT is annoying, and I'd
like to get rid of it.

--
Stan Brown, Oak Road Systems, Tompkins County, New York, USA
http://OakRoadSystems.com/
"If there's one thing I know, it's men. I ought to: it's
been my life work." -- Marie Dressler, in /Dinner at Eight/