The temporary files are normally hidden - you need to set Windows Explorer
to display hidden files before you can delete them. Any time Word crashes
these files are left behind. Their presence may be malign, but removal while
desirable may not correct the problem.

If you are using an operating system since Windows ME, the temporary folder
is in your user area
C:\Documents and Settings\user name\Local Settings\Temp

This is explained in the web page

Problems such as you are experiencing are rarely caused by the software, but
are the result of outside influence which is why the original suggestions
were made. Did you start Word in safe mode as suggested in the
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm page? Did that fix
it? If so one of other of the suggestions in that page will correct it
permanently. If not the problem goes deeper. You could then start by
repairing Word, but you might look to virus or spyware related problems. But
eliminate the obvious first.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Stan wrote:
Ok. I followed all the instructions in that link. It still didn't
elimate the problem. I didn't find any files containing (~$*do?) and
I deleted any files in C:\Windows\Temp folder. I realize now that
it's not the semicolon that's giving me problems, but it's the colon
( and the comma (,). Thanks for your help thus far.

Stan


"Suzanne S. Barnhill" wrote:

You should follow the suggestions in those articles, for a start.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

"Stan" wrote in message
...
So basically, what should I do? Thanks for the website, I just
want to be sure I don't mess things up. So if you could break it
down for me, that would help a lot. Anyone else, please chime in.
Thanks.

Stan

"Graham Mayor" wrote:

See http://www.gmayor.com/what_to_do_when_word_crashes.htm
followed by
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Stan wrote:
.....it shuts down. I don't know what happened, it was working
fine before. When I'm typing in a Word (2000 version) document
and I enter a comma or semicolon, an error message appears and
then closes/shuts down when I close the box. How do I get Word
back to working normal again? And here's something more weird...
When I enter a comma within a series of #'s, there seems to be no
problem. It seems to be only when I'm entering a comma in
between words which causes the Error Message to appear. Help!
Oh, I have Windows XP Professional as the operating system.