When you open a document from email does it open in Print Layout view or
Full Screen Reading Layout?
Even though it hasn't been installed long there could still be an add-in
causing the problem. What do you have listed when you click the Office
Button, click Word Options, and then click Add-ins?
Also, the scrollbar settings are stored in the Registry and not the Normal
template. I mentioned this issue, caused by the PDFMaker add-in, just in
case Rob encounters that problem as well. :-)
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/
"Jayne" wrote in message
...
The version of Word I am using is 2007. I just installed it on a new
computer running Windows Vista about 2-3 months ago and it's been going on
most of that time, so there's not a whole lot that's changed from the
factory
at this point. I don't think the problem is with the normal template
because
it doesn't happen on every document, only those (usually) that coame as an
attachment in an email message (like one I sent myself, for instance, so I
know there are no macros or anything odd about them. They are just
regular
documents.).
What I might try is to delete the normal.dotm template and let Word
recreate it and see if it still happens--before I put the one add-in I
have
back into it. But it seems to me that if the problem is due to the
add-in,
it would happen on all my documents, not just some of them.
If i figure this out, I'll post my solution. I was hoping it was due to
something obvious that someone might already be aware of and the fix would
be
quick and painless. (Dream on, eh?)
"Rob Kraft" wrote:
The scroll bar problem is not related to zoom in my case. I have to go
the
options and check the checkbox.
I plan to keep the Adobe PDF maker, even if it is the source of the
problem.
Now that I know how to correct it, it is just a minor annoyance; and the
Adobe PDF maker creates much smaller PDF files than any PDF makers not
made
by Adobe.
Thanks for your time!
"Beth Melton" wrote:
First, since you are using Word 2007, does the horizontal scroll bar
reappear if you Zoom in on your document? This version will suppress
the
view of the horizontal scroll bar if it's not needed. This drives me
nuts
every once in awhile - especially when I work with tracked changes.
If that's not it then the likely suspect is PDFMofficeAddin.dll The
Adobe
developers are notorious for adding irrelevant code and depending on
the
version of the add-in you are using it's also known to discard all
changes
in your Normal template when you exit Word. I haven't heard anything
about
them correcting this error so it's a poorly behaved add-in to start
with --
I'd disable it. You can still use the Adobe printer or the PDF Add-in
Microsoft has included for PDF creation. (If you don't know about the
MS PDF
Add-in let us know and we'll help you with it.)
FName.dll is a SmartTag and it doesn't modify your settings, nor does
the
Document Inspector. I'm not sure about the Goggle add-in since I don't
use
it.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"Rob Kraft" wrote in message
...
For me, I will be working in a Word document and just notice I have
no
horizontal scroll bar. At that point I am not certain if it is
related to
the document I just opened, or if it was due to a document I opened
previously.
I go to the Word Options and recheck the "Show horizontal scroll bar"
property.
That is the only setting change that I have noticed.
I currenty have 3 active Addins (PDFMofficeAddin.dll from Acrobat,
GoogleDesktopOffice.dll, and FName.dll from Microsoft). I see 5
inactive
"Smart Tag" addins and 3 inactive "Document Inspector" addins - all
from
Microsoft.
I have all default security settings, except I have Vista UAC
disabled.
"Beth Melton" wrote:
What happens exactly? What settings are you losing?
Contrary to what others might believe, (that there are 'gremlins' in
the
Registry grin), the likely culprit is macro in either an add-in or
template. (If it only happens on occasion and the same setting or
settings
are being changed then I'd say the macro is in template you are
using. Do
you recall if there is a template you use on occasion that contains
macros?
Note this situation is easy to create by someone who's familiar with
the
Macro Recorder but not familiar enough with VBA to modify what they
recorded
and remove unnecessary statements. For example, if someone uses the
Macro
Recorder to "record" themselves modifying a setting in their Options
dialog
box the state of *every* single option is recorded as well*. So if
their
macro runs on your computer you end up with their personalized
preferences
and not your own. (Unfortunately many add-in developers (even
Microsoft)
make this mistake too, or they don't care enough to store your
settings
prior to making their changes and returning your settings when their
macro
is finished running.)
*Thankfully in Word 2007 the Macro Recorder will no longer record
every
option in the Word Options dialog box and records only those options
that
were explicitly modified when using the Macro Recorder so hopefully
someday
will see less of this issue.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"Rob Kraft" wrote in message
...
This happens to me once every 3 or 4 months. It is happening in
Word
2007
running on Vista 32 bit (both of which I started using in January
2007).