By default they would be stored in the normal template. Assuming that you
are not doing something stupid like sharing that template between users, it
could be an indication that all is not well with the normal template. See
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
Kirstin wrote:
I've noticed this a few times now in our environment. Two cases that
are similiar:
1. User has a custom keyboard command for inserting a symbol.
2. Another user has a keyboard shortcut to run a macro.
In both cases their keyboard shortcuts do not stick. They can use it
for a day as long as they do not close Word. When they do, and then
open Word back up the keyboard shortcuts no longer work. They still
show as assigned, but they do not activate the symbol or macro. Any
ideas?