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Kelly
 
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Hi Tim! Thanks for your advice, but I probably didn't explain myself well
enough.

I know what the password is to open the document, the problem is, word isn't
prompting for the password since the crash - it just says that "Word
experienced an error trying to open the file, check the file permissions,
available memory or use recover text from any file" (that's a summary, not
exactly what is says).

I have found elsewhere on the net other Win XP/ Office 2003 users with the
same problem however can't find a solution. That error message is also
associated with a problem opening Office 2003/SP1 docs with earlier versions
of office, however the fix suggested by Microsoft for that problem didn't
work.

Files under 500kb are opening just fine, it's files over 500kb that no
longer prompt for password.

"Tim" wrote:

Hi,

Read this article about Word Passwords types and how it's possible to
recover http://lastbit.com/word-article.asp
And you can try express recovery service
http://lastbit.com/express-recovery.asp
Best regards, Tim.