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#1
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Word 2007 Is Eating My RAM
Hardwa New mid-level Vector GX computer with two GB RAM and newly released
high-end video card (nVidia 8600 GT). 2.13 Core 2 Due processor. OS: Vista MS Office softwa Office 2007 (an upgrade from Office XP) Problem 1 Assume I have a couple of open programs (say Firefox and Thunderbird. When I switch among them there is no delay. The 2 GB of RAM takes care of everything. Exception: When Word is included among the open programs, when I switch from any of them to Word (whether Word XP before I installed Word 2007, or Word 2007) there is a four-second delay during which time I cannot use Word in any way or fashion. From past experience with an old computer that lacked sufficient RAM, I can tell the switch to Word is utilizing the hard drive and not RAM. Problem 2 I have an external USB hard drive. I also have 662 MB (size on disk) of Word files in 97-2003 file format (.doc). For reasons I will explain in problem 3, I have divided that 662 MB into two roughly equal main folders. Using Windows Explorer and the Windows Copy/Paste commands, when I try to copy one of those Word folders to the external USB hard drive, I usually get a transfer rate of about 40 KB (not MB) per second. At that rate it can take ten to 20 hours for the backup. Contrast that (and this is important) with my ability to transfer my Pictures folder (3.2 GB) at about 19 MB (not KB) per second, and my Music folder (909 MB) at about the same 19 MB per second. Due to the slowness of the Word transfer I must reboot and then try the transfer again. At that time, and due to the clearing of the RAM, I usually get about 1/4th of one MB per second (about 225 KB per second) if I am lucky; most often it drops down to about 165 KB per second. Its still a very slow backup, but at least I can do it. Problem 3 I can transfer one of those Word folders (about ½ of 662 MB) to the external HD, but in order to transfer the other one (about ½ of 662 MB) I must again reboot. If I try to do that second transfer without rebooting, the copying process starts and then stops part way through and I get an insufficient memory notice. All in all, it takes two reboots to transfer 662 MB to the external hard drive, and the copy process is slow, slow, slow. I purchased Office 2007 in the belief Vista had somehow crippled Word XP (I had no problem whatsoever with my Word XP backups when I used the XP OS in my prior computer with just one MB). But nothing changed when I installed Office 2007. I dont feel too good about that. My questions a 1. Why is Word eating up my RAM? 2. How can that be remedied? 3. Will SP-1 fix it if there is no current fix? |
#2
Posted to microsoft.public.word.docmanagement
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Word 2007 Is Eating My RAM
There are two issues he
1. Slow starting of Word. Does Word start slowly if you start it in its safe mode (hold the CTRL key whilst starting and acknowledge the prompt). If not then you probably have a problem with an incompatible of corrupt add-in or the normal.dotm template. See http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Whether or not this effects an improvement, it is probable that your antt-virus software has a plug-in or dll that is slowing the start. This is a particular issue with Norton AV. If you are using that, turn off the Office plug-in. 2. USB transfer speeds have nothing whatsoever to do with Word and should be addressed in an appropriate Windows forum. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org RichD wrote: Hardwa New mid-level Vector GX computer with two GB RAM and newly released high-end video card (nVidia 8600 GT). 2.13 Core 2 Due processor. OS: Vista MS Office softwa Office 2007 (an upgrade from Office XP) Problem 1 Assume I have a couple of open programs (say Firefox and Thunderbird. When I switch among them there is no delay. The 2 GB of RAM takes care of everything. Exception: When Word is included among the open programs, when I switch from any of them to Word (whether Word XP before I installed Word 2007, or Word 2007) there is a four-second delay during which time I cannot use Word in any way or fashion. From past experience with an old computer that lacked sufficient RAM, I can tell the switch to Word is utilizing the hard drive and not RAM. Problem 2 I have an external USB hard drive. I also have 662 MB (size on disk) of Word files in 97-2003 file format (.doc). For reasons I will explain in problem 3, I have divided that 662 MB into two roughly equal main folders. Using Windows Explorer and the Windows Copy/Paste commands, when I try to copy one of those Word folders to the external USB hard drive, I usually get a transfer rate of about 40 KB (not MB) per second. At that rate it can take ten to 20 hours for the backup. Contrast that (and this is important) with my ability to transfer my Pictures folder (3.2 GB) at about 19 MB (not KB) per second, and my Music folder (909 MB) at about the same 19 MB per second. Due to the slowness of the Word transfer I must reboot and then try the transfer again. At that time, and due to the clearing of the RAM, I usually get about 1/4th of one MB per second (about 225 KB per second) if I am lucky; most often it drops down to about 165 KB per second. It's still a very slow backup, but at least I can do it. Problem 3 I can transfer one of those Word folders (about of 662 MB) to the external HD, but in order to transfer the other one (about of 662 MB) I must again reboot. If I try to do that second transfer without rebooting, the copying process starts and then stops part way through and I get an "insufficient memory" notice. All in all, it takes two reboots to transfer 662 MB to the external hard drive, and the copy process is slow, slow, slow. I purchased Office 2007 in the belief Vista had somehow crippled Word XP (I had no problem whatsoever with my Word XP backups when I used the XP OS in my prior computer with just one MB). But nothing changed when I installed Office 2007. I don't feel too good about that. My questions a 1. Why is Word eating up my RAM? 2. How can that be remedied? 3. Will SP-1 fix it if there is no current fix? |
#3
Posted to microsoft.public.word.docmanagement
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Word 2007 Is Eating My RAM
1. Word opens quickly in both normal startup and Safe Mode. That has never
been a problem. 2. I dont use NAV but rather Kaspersky. 3. When Word (both XP and 2007) transfers at only about 200 kbps, and other data files like Pictures and Music transfer at about 19 mbps, Id say that is not a USB problem but rather a Word or Vista problem. 4. When the system runs out of memory transferring a mere 662 MB of Word files (XP and 2007) but does not do so when transferring 3.2 GB of Picture files, Id say that is not a USB problem but rather a Word or Vista problem. 5. When there is a four second lockup switching from any program to Word (XP and 2007) but not among other programs, Id say that is a Word or Vista problem. If anyone else has any comments, or has experience with similar issues, I would appreciate your assistance. |
#4
Posted to microsoft.public.word.docmanagement
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Word 2007 Is Eating My RAM
Files are files when it comes to copying them. The content is irrelevant and
Word has nothing to do with it. Vista may be at issue, but from your description it sounds like a hardware problem related to your disc filing system. Corrupt and cross linked files would certainly cause lock-ups. This can (for example) be as a result of disconnection of a USB drive during a file transfer operation especially if the USB drive is of a type that draws its power from the USB port. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org RichD wrote: 1. Word opens quickly in both normal startup and Safe Mode. That has never been a problem. 2. I don't use NAV but rather Kaspersky. 3. When Word (both XP and 2007) transfers at only about 200 kbps, and other data files like Pictures and Music transfer at about 19 mbps, I'd say that is not a USB problem but rather a Word or Vista problem. 4. When the system runs out of memory transferring a mere 662 MB of Word files (XP and 2007) but does not do so when transferring 3.2 GB of Picture files, I'd say that is not a USB problem but rather a Word or Vista problem. 5. When there is a four second lockup switching from any program to Word (XP and 2007) but not among other programs, I'd say that is a Word or Vista problem. If anyone else has any comments, or has experience with similar issues, I would appreciate your assistance. |
#5
Posted to microsoft.public.word.docmanagement
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Word 2007 Is Eating My RAM
This is very important: I can take those same Word files, put them on the XP
OS from whence they originated, use the same external USB hard drive, and (a) there is no switching hesitation problem; (b) There is no RAM problem (inability to transfer 662 MB without running out of memory); (c) There is no slow transfer rate problem. My USB drive is sometimes connected directly to the computer and sometimes plugged into a four-port USB device that has an independent power supply source (is plugged into a 120v wall fixture). The problem persists in either case. The reason I have not posted to Vista or hardware forums is that the three Word problems - though confined to a machine running Vista - only relate to Word (both in its XP and 2007 models). |
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