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Hi -
I've been experiencing serious problems with a file I was asked to format. As near as I can tell the problems are with Word 2003 and section breaks. I'm including a history here in hopes you can help me avoid these problems in the future as I'm not 100% sure what is causing the issues but the file keeps corrupting over and over again. My final conclusion is that these problems are caused by a bug in Word 2003. My solution is to recreate the file in Word 2000. --I've worked with fresh copy on two different laptops so I know the problem is not related to a specific laptop. --I also do regular Office updates, but according to company policy we can not upgrade our XP to SP2 (that could also be causing the issue). --I've never had issues like this in Word 2000 History of the original problems (starting in mid-November and taking about 20 hours to do all of what is below - which is 14 hours over the time allotted). 1. Received file on my work laptop in Word 2003, and it corrupted in Word 2000. Worked with Rich to get a copy in Word 97. 2. Made edits to that copy. When I started to add the final touches to the formatting, I was unable to do what I should be able to do. Did some research on the net to find out what to do and received notice that the problem was probably file corruption. 3. Started with a fresh copy and had the same problems despite leaving out what appeared to be trouble areas (embedded docs and sections). 4. Moved to my personal laptop (which has Word 2003) and started over with a clean copy in 2003. Again reached the final stages of formatting and the file corrupted. 5. Recreated the file from scratch by copying the text into Notepad than moving it back into Word 2003. Then typed in missing text (I don't know why it was missing - perhaps it was the corrupted text), added graphics and formatted. 6. File corrupted yet again when I added two sections. 7. Removed the sections and it appeared fine, but then Marty and Rich had problems with it when I sent it out. 8. Thought we had fixed these problems. Started on Marty's changes and got about 20 pages into the manual (yesterday, December 2). 9. Opened the file to work on it, and it was corrupted again. |
#2
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Have you tried the techniques described at
http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Frustrated" wrote in message ... Hi - I've been experiencing serious problems with a file I was asked to format. As near as I can tell the problems are with Word 2003 and section breaks. I'm including a history here in hopes you can help me avoid these problems in the future as I'm not 100% sure what is causing the issues but the file keeps corrupting over and over again. My final conclusion is that these problems are caused by a bug in Word 2003. My solution is to recreate the file in Word 2000. --I've worked with fresh copy on two different laptops so I know the problem is not related to a specific laptop. --I also do regular Office updates, but according to company policy we can not upgrade our XP to SP2 (that could also be causing the issue). --I've never had issues like this in Word 2000 History of the original problems (starting in mid-November and taking about 20 hours to do all of what is below - which is 14 hours over the time allotted). 1. Received file on my work laptop in Word 2003, and it corrupted in Word 2000. Worked with Rich to get a copy in Word 97. 2. Made edits to that copy. When I started to add the final touches to the formatting, I was unable to do what I should be able to do. Did some research on the net to find out what to do and received notice that the problem was probably file corruption. 3. Started with a fresh copy and had the same problems despite leaving out what appeared to be trouble areas (embedded docs and sections). 4. Moved to my personal laptop (which has Word 2003) and started over with a clean copy in 2003. Again reached the final stages of formatting and the file corrupted. 5. Recreated the file from scratch by copying the text into Notepad than moving it back into Word 2003. Then typed in missing text (I don't know why it was missing - perhaps it was the corrupted text), added graphics and formatted. 6. File corrupted yet again when I added two sections. 7. Removed the sections and it appeared fine, but then Marty and Rich had problems with it when I sent it out. 8. Thought we had fixed these problems. Started on Marty's changes and got about 20 pages into the manual (yesterday, December 2). 9. Opened the file to work on it, and it was corrupted again. |
#3
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Hi Suzanne:
You initially helped me with the first set of corruption, and yes, you'll see in the history that I tried almost every method in the article (using two completely different computers with differnet memory and other applications). I did replace my normal.dot - just forgot, its been a couple of weeks. Thanks for replying so quickly. "Frustrated" wrote: Hi - I've been experiencing serious problems with a file I was asked to format. As near as I can tell the problems are with Word 2003 and section breaks. I'm including a history here in hopes you can help me avoid these problems in the future as I'm not 100% sure what is causing the issues but the file keeps corrupting over and over again. My final conclusion is that these problems are caused by a bug in Word 2003. My solution is to recreate the file in Word 2000. --I've worked with fresh copy on two different laptops so I know the problem is not related to a specific laptop. --I also do regular Office updates, but according to company policy we can not upgrade our XP to SP2 (that could also be causing the issue). --I've never had issues like this in Word 2000 History of the original problems (starting in mid-November and taking about 20 hours to do all of what is below - which is 14 hours over the time allotted). 1. Received file on my work laptop in Word 2003, and it corrupted in Word 2000. Worked with Rich to get a copy in Word 97. 2. Made edits to that copy. When I started to add the final touches to the formatting, I was unable to do what I should be able to do. Did some research on the net to find out what to do and received notice that the problem was probably file corruption. 3. Started with a fresh copy and had the same problems despite leaving out what appeared to be trouble areas (embedded docs and sections). 4. Moved to my personal laptop (which has Word 2003) and started over with a clean copy in 2003. Again reached the final stages of formatting and the file corrupted. 5. Recreated the file from scratch by copying the text into Notepad than moving it back into Word 2003. Then typed in missing text (I don't know why it was missing - perhaps it was the corrupted text), added graphics and formatted. 6. File corrupted yet again when I added two sections. 7. Removed the sections and it appeared fine, but then Marty and Rich had problems with it when I sent it out. 8. Thought we had fixed these problems. Started on Marty's changes and got about 20 pages into the manual (yesterday, December 2). 9. Opened the file to work on it, and it was corrupted again. |
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