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Difficulty printing all of merged document
I use a web-based application that allows me to perform mail merges for
certain letters. The letters are saved individually unfortunately rather than being saved in one document. The letters are generated and then we go to the "report" tab to find them within the application. I use Word 2003 and have no problem highlighting all of the letters and chosing print - all letters print. One of my associates uses Word 97 and is having difficulty getting all of the letters to print at one time. We have saved the letters from the web-app and tried to highlight them all within their My Docs, choose right click and print; however, only one letter will print. At times there are as many as 60 letters. We have looked at various printers to try and eliminate any printer memory/buffer issues. No matter what printer is hooked up (we use 4 different HP Laser printers), nothing will work. I am being told this is a Word 97 problem and upgrading my associate to Word 2000 or higher will solve the issue. True? False? |
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