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delete & backspace key not working properly
My 95 year old mother was working with her new Dell computer using Word
2002. She has Windows XP Media. When I installed Word on her computer, it worked properly. Then she did something to cause some problems: 1) backspace key will only delete one character, then freezes 2) delete key only deletes one character, then will not work 3) Each key I click on the keyboard I hear a noise coming from the computer. I uninstalled Word, then reinstalled it..no luck. My Mom accidentally altered something in Word because for 2 weeks this program worked perfectly. Any suggestions will be appreciated. |
#2
Posted to microsoft.public.word.docmanagement
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delete & backspace key not working properly
Perhaps she turned on "filter keys."
Start Control Panel Accessibility Options -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Cawalti" wrote in message ... My 95 year old mother was working with her new Dell computer using Word 2002. She has Windows XP Media. When I installed Word on her computer, it worked properly. Then she did something to cause some problems: 1) backspace key will only delete one character, then freezes 2) delete key only deletes one character, then will not work 3) Each key I click on the keyboard I hear a noise coming from the computer. I uninstalled Word, then reinstalled it..no luck. My Mom accidentally altered something in Word because for 2 weeks this program worked perfectly. Any suggestions will be appreciated. |
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