Ya know...you made me think when you said the Symbol box could be
opening behind the Word window....and it dawned on me....I have dual
monitors set up here and the second monitor was turned off...I turned
it on and bingo...there was the Symbol box on that monitor.

Thanks for pushing my brain in the right direction. I knew there was
SOMETHING I didn't think of...LOL

Thanks a bunch!! (Now I can restore my old normal.dot and data key and
get back to work here)