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#1
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How disable "Requesting virus scan"?
In Word 2002, everytime I open a document there is a message in
the bottom left corner saying "Requesting virus scan". I'm trying to turn this off because I know my documents are clean, and the scan unnecessarily delays the opening of the document. Even a new, blank document will try to do a scan, which is total overkill for an obviously blank document. Problem is I can't find where to turn this off or disable it. I use Norton Antivirus (NAV) 2005, and unchecked "Enable Office Plug-in" in that program, rebooted, but it made no difference. I googled the problem, and none of the things that came up, helped. Does anyone have the solution to this? TIA, George |
#2
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How disable "Requesting virus scan"?
The message is coming from some antivirus app or other--not from Word. If
NAV is not the culprit, then there must be something else causing it. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "George" wrote in message m... In Word 2002, everytime I open a document there is a message in the bottom left corner saying "Requesting virus scan". I'm trying to turn this off because I know my documents are clean, and the scan unnecessarily delays the opening of the document. Even a new, blank document will try to do a scan, which is total overkill for an obviously blank document. Problem is I can't find where to turn this off or disable it. I use Norton Antivirus (NAV) 2005, and unchecked "Enable Office Plug-in" in that program, rebooted, but it made no difference. I googled the problem, and none of the things that came up, helped. Does anyone have the solution to this? TIA, George |
#3
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How disable "Requesting virus scan"?
The virus scan message comes not from Word but from linked anti-virus
software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG7\avgoff2k.dll" Office MVP Beth Melton recently reported her discovery that "If there are any WLL add-ins in the Startup folders they will trigger this message even if the user doesn't have any type of virus scanner enabled. Apparently, MS is using the virus scanning engine to check for macros in WLL files and as a result it triggers the message. Note other than checking for macros it isn't actually performing a virus scan....One add-in I know of that still uses a WLL is EndNote." So you might check your Word and Office Startup folders for ..wll files. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org George wrote: In Word 2002, everytime I open a document there is a message in the bottom left corner saying "Requesting virus scan". I'm trying to turn this off because I know my documents are clean, and the scan unnecessarily delays the opening of the document. Even a new, blank document will try to do a scan, which is total overkill for an obviously blank document. Problem is I can't find where to turn this off or disable it. I use Norton Antivirus (NAV) 2005, and unchecked "Enable Office Plug-in" in that program, rebooted, but it made no difference. I googled the problem, and none of the things that came up, helped. Does anyone have the solution to this? TIA, George |
#4
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How disable "Requesting virus scan"?
Graham, thanks for your reply. Office Plug-in NAV is not
selected, but problem persists. Also, searched entire HDD for any *.wll files, and don't have any. Running the regsvr32 /u "c:\program files\norton antivirus\officeav.dll" command failed, giving a Return Code of 0x8002801c. If you have any ideas I could try, would appreciate your letting me know. Regards, George "Graham Mayor" wrote in message ... The virus scan message comes not from Word but from linked anti-virus software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG7\avgoff2k.dll" Office MVP Beth Melton recently reported her discovery that "If there are any WLL add-ins in the Startup folders they will trigger this message even if the user doesn't have any type of virus scanner enabled. Apparently, MS is using the virus scanning engine to check for macros in WLL files and as a result it triggers the message. Note other than checking for macros it isn't actually performing a virus scan....One add-in I know of that still uses a WLL is EndNote." So you might check your Word and Office Startup folders for .wll files. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org George wrote: In Word 2002, everytime I open a document there is a message in the bottom left corner saying "Requesting virus scan". I'm trying to turn this off because I know my documents are clean, and the scan unnecessarily delays the opening of the document. Even a new, blank document will try to do a scan, which is total overkill for an obviously blank document. Problem is I can't find where to turn this off or disable it. I use Norton Antivirus (NAV) 2005, and unchecked "Enable Office Plug-in" in that program, rebooted, but it made no difference. I googled the problem, and none of the things that came up, helped. Does anyone have the solution to this? TIA, George |
#5
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How disable "Requesting virus scan"?
Oops, that last paragraph should read:
"If you have any OTHER ideas I could try, would appreciate your letting me know." George "Graham Mayor" wrote in message ... The virus scan message comes not from Word but from linked anti-virus software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG7\avgoff2k.dll" Office MVP Beth Melton recently reported her discovery that "If there are any WLL add-ins in the Startup folders they will trigger this message even if the user doesn't have any type of virus scanner enabled. Apparently, MS is using the virus scanning engine to check for macros in WLL files and as a result it triggers the message. Note other than checking for macros it isn't actually performing a virus scan....One add-in I know of that still uses a WLL is EndNote." So you might check your Word and Office Startup folders for .wll files. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org George wrote: In Word 2002, everytime I open a document there is a message in the bottom left corner saying "Requesting virus scan". I'm trying to turn this off because I know my documents are clean, and the scan unnecessarily delays the opening of the document. Even a new, blank document will try to do a scan, which is total overkill for an obviously blank document. Problem is I can't find where to turn this off or disable it. I use Norton Antivirus (NAV) 2005, and unchecked "Enable Office Plug-in" in that program, rebooted, but it made no difference. I googled the problem, and none of the things that came up, helped. Does anyone have the solution to this? TIA, George |
#6
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How disable "Requesting virus scan"?
This error means that regsvr32 was not able to access and/or update the
registry. Check the permissions on the part of the registry where access is denied. You can run regmon to manually fix the registry. http://support.microsoft.com/kb/198038 -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org George wrote: Oops, that last paragraph should read: "If you have any OTHER ideas I could try, would appreciate your letting me know." George "Graham Mayor" wrote in message ... The virus scan message comes not from Word but from linked anti-virus software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG7\avgoff2k.dll" Office MVP Beth Melton recently reported her discovery that "If there are any WLL add-ins in the Startup folders they will trigger this message even if the user doesn't have any type of virus scanner enabled. Apparently, MS is using the virus scanning engine to check for macros in WLL files and as a result it triggers the message. Note other than checking for macros it isn't actually performing a virus scan....One add-in I know of that still uses a WLL is EndNote." So you might check your Word and Office Startup folders for .wll files. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org George wrote: In Word 2002, everytime I open a document there is a message in the bottom left corner saying "Requesting virus scan". I'm trying to turn this off because I know my documents are clean, and the scan unnecessarily delays the opening of the document. Even a new, blank document will try to do a scan, which is total overkill for an obviously blank document. Problem is I can't find where to turn this off or disable it. I use Norton Antivirus (NAV) 2005, and unchecked "Enable Office Plug-in" in that program, rebooted, but it made no difference. I googled the problem, and none of the things that came up, helped. Does anyone have the solution to this? TIA, George |
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