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Word 2007 sometimes fail to collate
I'm supporting a machine that has a vexing issue - sometimes Word 2007 won't
collate a document on priting even if the option is checked. The printer is an HP Laserjet 1200 with a parallel interface. The collate function just starts working again on its own at some point. Since collating is not a printer function - it is the way Word sends the data out - I'm thinking that it is not the printer. However, the user reported that it seems like it happens more after a power failure, but I can't verify that. I'm considering checking/updating the printer drivers but I'd like to avoid introducing another variable or problem if it clearly isn't related to the drivers. Any thoughts? |
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