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#1
Posted to microsoft.public.word.docmanagement
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Word has encountered a problem
I get this message the first time I open a file in Word after Windows startup
using File/Open. If I restart Word it works OK and I don't see the error again during that computer session. The error does not occur if I open a file in Word using Recent Documents or by double clicking on a file in Explorer. It only occurs on the first File/Open I have tried the following: - resetting the normal.dotm file - turning of Microsoft Security Essentials - running winword.exe as Administrator Any suggestions? The text of the error message is as follows - interesting that it says I am trying to SAVE a file - I am trying to open it!: "There is a problem saving the file. Usually this is because the disk or floppy disk is too small for the file or is full, RAM memory is low, or there is a permission problem with the drive the file is being saved to. If the amount of disk space for a paging file is low, save the file to another drive. If the RAM memory is low, increase available RAM. If permissions to the drive do not allow you to save to that drive, save the file to another drive or request permissions from the administrator to save files to the drive. Note: This error can also occur if the computer is running a version of antivirus software that is not compatible with the Microsoft Office system or needs to be updated." Intel dual Core 6600 2.7GHz, 2,7GHz, Windows 7 Home Premium x 32, Word 2007, MSE, 2GB, plenty of space on C: |
#2
Posted to microsoft.public.word.docmanagement
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Word has encountered a problem
Sorry , I have reposted this in the Word Application Errors forum
"John A" wrote: I get this message the first time I open a file in Word after Windows startup using File/Open. If I restart Word it works OK and I don't see the error again during that computer session. The error does not occur if I open a file in Word using Recent Documents or by double clicking on a file in Explorer. It only occurs on the first File/Open I have tried the following: - resetting the normal.dotm file - turning of Microsoft Security Essentials - running winword.exe as Administrator Any suggestions? The text of the error message is as follows - interesting that it says I am trying to SAVE a file - I am trying to open it!: "There is a problem saving the file. Usually this is because the disk or floppy disk is too small for the file or is full, RAM memory is low, or there is a permission problem with the drive the file is being saved to. If the amount of disk space for a paging file is low, save the file to another drive. If the RAM memory is low, increase available RAM. If permissions to the drive do not allow you to save to that drive, save the file to another drive or request permissions from the administrator to save files to the drive. Note: This error can also occur if the computer is running a version of antivirus software that is not compatible with the Microsoft Office system or needs to be updated." Intel dual Core 6600 2.7GHz, 2,7GHz, Windows 7 Home Premium x 32, Word 2007, MSE, 2GB, plenty of space on C: |
#3
Posted to microsoft.public.word.docmanagement
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Word has encountered a problem
I have the exact same problem! And geeeeez!!!! this poor guy John posted this
in jan and no bloody body has even bothered to reply!!!! Can't anyone reply please??????????? |
#4
Posted to microsoft.public.word.docmanagement
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Word has encountered a problem
I have the exact same problem! And geeeeez!!!! this poor guy John posted this
in jan and no bloody body has even bothered to reply!!!! Can't anyone reply please??????????? |
#5
Posted to microsoft.public.word.docmanagement
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Word has encountered a problem
Presumably he got his answer in the Word Application Errors forum.
On Mar 28, 6:51*am, Chelle wrote: I have the exact same problem! And geeeeez!!!! this poor guy John posted this in jan and no bloody body has even bothered to reply!!!! Can't anyone reply please??????????? |
#6
Posted to microsoft.public.word.docmanagement
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Word has encountered a problem
Presumably he got his answer in the Word Application Errors forum.
On Mar 28, 6:51*am, Chelle wrote: I have the exact same problem! And geeeeez!!!! this poor guy John posted this in jan and no bloody body has even bothered to reply!!!! Can't anyone reply please??????????? |
#7
Posted to microsoft.public.word.docmanagement
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Word has encountered a problem
I got help via microsoft on line help system, but that didn't resolve it.
I tried a few things myself and I finally resolved it by unchecking "Show preview handlers in preview pane" in Control Panel / Folder Options / View. There is clearly a conflict between the Word preview handler and Word. I note that this also happens with Word 2010 beta "Chelle" wrote: I have the exact same problem! And geeeeez!!!! this poor guy John posted this in jan and no bloody body has even bothered to reply!!!! Can't anyone reply please??????????? |
#8
Posted to microsoft.public.word.docmanagement
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Word has encountered a problem
I got help via microsoft on line help system, but that didn't resolve it.
I tried a few things myself and I finally resolved it by unchecking "Show preview handlers in preview pane" in Control Panel / Folder Options / View. There is clearly a conflict between the Word preview handler and Word. I note that this also happens with Word 2010 beta "Chelle" wrote: I have the exact same problem! And geeeeez!!!! this poor guy John posted this in jan and no bloody body has even bothered to reply!!!! Can't anyone reply please??????????? |
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