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Word 2003 Hangs when I try to Open a Doc
Greetings,
For some reason, Word 2003 on my laptop (IBM A20p w/ WinXP) keeps hanging whenever I try to open a particular document. It hangs for about 5 minutes, and then a corrupt version of the document opens up, that otherwise appears just fine on another machine running Word 2003. The problem occurred spontaneously, and no changes have been made to the system since the problem occurred. I can start Word just fine with the regular shortcut, as well as with Winword /a, but the the same thing happens up when I try to open the document. I can create a new document, and then save it, it hangs for a while, but the document does save. It seems to open fine, too... When I open the problematic file, after the 5 minute hang, I get a message, "Saving the AutoRecovery file postponed for Normal.dot.". I click on the OK, and then (i.e. a nice, 2 page CV which opens up fine on another system) opens up into 7 pages, with all the tables, and text all over the place. I have tried opening in safe mode, I get the same problem. I deleted the DATA and OPTIONS keys just for kicks, and I got the same problem. I have no special add-ins or templates of any kind, and the problem seems to be limited to this particular document, and only on this particular machine. I have tried opening the same document on two other machines, and it opens up perfectly. Something must be messed up with the Word on the Laptop, but I have no idea what it could be. Does anyone have any recommendations? -- --Tarik |
#2
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See http://support.microsoft.com/?kbid=830561 "Documents that have
attached templates take a long time to open in Word 2002 and in Word 2003". -=Tarik=- wrote: Greetings, For some reason, Word 2003 on my laptop (IBM A20p w/ WinXP) keeps hanging whenever I try to open a particular document. It hangs for about 5 minutes, and then a corrupt version of the document opens up, that otherwise appears just fine on another machine running Word 2003. The problem occurred spontaneously, and no changes have been made to the system since the problem occurred. I can start Word just fine with the regular shortcut, as well as with Winword /a, but the the same thing happens up when I try to open the document. I can create a new document, and then save it, it hangs for a while, but the document does save. It seems to open fine, too... When I open the problematic file, after the 5 minute hang, I get a message, "Saving the AutoRecovery file postponed for Normal.dot.". I click on the OK, and then (i.e. a nice, 2 page CV which opens up fine on another system) opens up into 7 pages, with all the tables, and text all over the place. I have tried opening in safe mode, I get the same problem. I deleted the DATA and OPTIONS keys just for kicks, and I got the same problem. I have no special add-ins or templates of any kind, and the problem seems to be limited to this particular document, and only on this particular machine. I have tried opening the same document on two other machines, and it opens up perfectly. Something must be messed up with the Word on the Laptop, but I have no idea what it could be. Does anyone have any recommendations? |
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