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I am using Word 2007. Ever since I installed Vista SP1 I get a Microsoft
Office Word has stopped working error. This is the error: Problem signatu Problem Event Name: APPCRASH Application Name: WINWORD.EXE Application Version: 12.0.6211.1000 Application Timestamp: 46d4a7df Fault Module Name: hpz3r4v2.dll Fault Module Version: 61.63.247.0 Fault Module Timestamp: 45949947 Exception Code: c0000005 Exception Offset: 00045a98 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: LCID: 1033 Brand: Office12Crash skulcid: 1033 Any suggestions or ideas? |
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#2
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The error message indicates a problem with your printer driver. Delete and
reinstall the printer and then see http://www.gmayor.com/what_to_do_when_word_crashes.htm for advice on cleaning up the temp files that will be left hanging around. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "J" wrote in message ... I am using Word 2007. Ever since I installed Vista SP1 I get a Microsoft Office Word has stopped working error. This is the error: Problem signatu Problem Event Name: APPCRASH Application Name: WINWORD.EXE Application Version: 12.0.6211.1000 Application Timestamp: 46d4a7df Fault Module Name: hpz3r4v2.dll Fault Module Version: 61.63.247.0 Fault Module Timestamp: 45949947 Exception Code: c0000005 Exception Offset: 00045a98 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: LCID: 1033 Brand: Office12Crash skulcid: 1033 Any suggestions or ideas? |
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